Customer Service – Technical Questions

In the event you run into a difficult installation situation or are having any other problems with one of our products, Putnam Hitch Products is ready to lend a helping hand with a staff of qualified Technical Assistant specialists.

Technical Assistance

Having a problem installing one of our products, than our engineering department is ready to help. You can contact us by phone at 800-336-4271. Just ask for extension 104. You can also reach our engineering department via email at scollyer@putnamhitch.com

Warranty Assistance

If you feel that you have received a defective product, or if the product fails under normal use, relax, all of the products we manufacture are covered by our Lifetime Limited Warranty. Should you need help, our Customer Service department will be happy to assist you. You can reach our staff at 800-336-4271. You can also reach our Customer Service department via email at cs@putnamhitch.com

In addition to Warranty claims, our Customer Service department can also help you in determining the correct hitch for your vehicle, Return Goods Authorizations and general information about the company and its products.